The animal clinic Aisti is on duty 24 hours a day and a veterinarian
is always present. During duty hours the aim is to immediately treat
any emergencies your pet may have and to provide first aid in acute
illnesses. In case the situation is life-threatening or requires immediate
surgical help, the clinic is also prepared to perform emergency surgeries.
Further diagnostic tests and 'non-emergency' cases are primarily
handled during normal opening hours (Monday-Friday 9 am – 4 pm).
Should your pet have an acute, serious neurological problem
(eg. sudden onset of paralysis, severe epileptic seizures, etc.) during
the weekend there is also a neurological specialist on duty and we
can examine such emergencies immediately.
The phone number to the emergency service is the clinics usual
number: 010-42 32 142. It is possible to make appointments for the
duty hours over the phone. In any case we kindly ask that you
always call the clinic before coming in so that we know to expect you
and can also inform you of the current queue situation. We try to honour
duty-time appointments as well as possible, but during the duty-hours
emergency cases have priority and are treated first. Here are
the driving instructions to the clinic.
During duty hours a surcharge applies to procedure prices. Before
10 pm the surcharge is 50% and 10 pm - 8 am the surcharge is 100%.
We are unfortunately unable to arrange for later billing for duty
visits and therefore visits to the emergency room must be paid in full.
The veterinarians on duty are listed in the calendars below. Despite
our best efforts there are some days when we are unable to arrange
a veterinarian to be present, and on such days we are not able to provide
the on-duty service.
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